Conant Metal & Light Return Policy
Please inspect all products within 48 hours of receipt to report any damages.
Merchandise in as-purchased condition may be returned within 30 days of the date of purchase for a full refund. Any return shipping is the responsibility of the customer.
Merchandise in as-purchased condition returned 30 – 90 days from the date of purchase will receive Store Credit only.
Merchandise in as-purchased condition is not returnable after 90 days.
Any fixture that has been installed prior to the return is eligible for Store Credit only.
Any fixture with cut or altered cords cannot be returned.
Consignment items are not returnable after 30 days.
Special Order merchandise from one of our reputable vendors returned within 30 days will be subject to a 25% (of invoice price) restocking fee, and must be returned in the original box with original packing material. Any return shipping is the responsibility of the customer.
Custom projects built to customer specifications are not returnable.
Final Sale Items are not returnable.
Merchandise found to be defective in materials or workmanship may be returned at any time for a full refund within a period of 12 months from date of purchase.
If the performance of a Conant Metal & Light, Inc product ever falls short of your expectations, let us know immediately. We’ll do all we can to see that your confidence is restored.